- On 19 February 2017 /
- By admin /
- In No category
“In 1971, Albert Mehrabian published a book Silent Messages, in which he discussed his research on non-verbal communication. He concluded that prospects based their assessments of credibility on factors other than the words the salesperson spoke—the prospects studied assigned 55 percent of their weight to the speaker’s body language and another 38 percent to the tone and music of their voice.”
These are words of Peter J. Denning, the editor of Ubiquility introducing an article on the facts, fictions and misunderstandings concerning the famous verbal 7% rule.
I do not want to argue with professor Mehrabian as I do agree that non-verbal communication has a very important role in understanding and building relations between people who are in conversation. It might not be 93%, 70% or 50%, but it doesn’t make so much difference.
If we want to have better understanding, read emotions or build trust during any conversation, seeing another person will make it a lot easier!
We live in a world where the power of video is taking over. If you’re not using it to your advantage yet, yameo can help you get started! You can apply your own branding, while customizing features and functionalities with ease. No concerns about your current systems. We’ll get your video conferencing integrated in no time, with ERP, CRM, Call Center Systems and more. Further, you can enjoy the benefits of existing video engines, while storing everything in the cloud, on your premises OR via hybrid hosting for instant, trouble-free access.
Ask yourself. Would it improve your business operations if you could…
- Help your clients to understand your products or services?
- Help them navigate through confusing forms?
- Solve problems from anywhere, any time?
- Share documents and discuss critical projects in real-time?
- Be in two places at once?
What would you do if you could access…
- Up to 4K, HD quality video?
- Superior connections? (sustainable even with up to 20% loss to internet packages)
- Customizable functionalities integrated to your internal IT systems?
These are just a few possibilities to move your business towards the real-time video conversation with your clients and to experience the power of video.